Privacy policy

🔒 Privacy Policy

Kathmandu Service — Last Updated: July 24, 2026

At Kathmandu Service, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our services or visit our website.

1 Information We Collect

We may collect the following types of information:

  • ✅ Personal Identifiers: Name, phone number, email address, and physical address.
  • ✅ Service Details: Information about the services you request (e.g., repair type, property size).
  • ✅ Payment Data: Transaction details (we do not store credit card information).
  • ✅ Website Usage: IP address, browser type, and pages visited (via cookies).

2 How We Use Your Information

  • 📌 To schedule and provide our services (electrical, plumbing, repairs, shifting, etc.).
  • 📌 To send appointment confirmations, reminders, and service updates.
  • 📌 To respond to your inquiries and customer support requests.
  • 📌 To improve our services and website experience.
  • 📌 To process payments and send invoices.

3 Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only:

  • 🔹 With our team members and subcontractors solely to fulfill your service request.
  • 🔹 When required by law or to protect legal rights.
  • 🔹 With your explicit consent for any other purpose.

4 Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5 Your Rights

You have the right to:

  • ✔️ Access, correct, or delete your personal data.
  • ✔️ Withdraw consent at any time.
  • ✔️ Request a copy of the data we hold about you.

To exercise these rights, contact us at info@kathmanduservice.com.

6 Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings at any time.

7 Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors.

8 Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date at the top.

📬 Contact Us
If you have any questions about this Privacy Policy, please reach out:

📧 info@kathmanduservice.com  |  📞 9808234650
Kathmandu, Nepal